Retail & E-commerce

Rebuilding a commerce platform for 12x traffic spikes

We re-platformed a monolithic storefront onto a headless commerce architecture that held steady through the client's biggest sale day in company history.

12x

Peak traffic handled without downtime

58%

Improvement in page load speed

23%

Lift in conversion rate

$0

Revenue lost to downtime post-launch

Rebuilding a commerce platform for 12x traffic spikes
portal.i-tellsolutions.com

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portal.i-tellsolutions.com

Merchandising — Homepage

Hero bannerediting…
Featured collection
Promo strip
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Live campaign

Spring Sale — 20% off

Publishes without a deploy.

Publish changes
portal.i-tellsolutions.com

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Trail runner — Slate$142.00
Merino crew sock$18.00
Total$160.00
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The challenge

The client's monolithic commerce platform repeatedly crashed during flash sales and seasonal peaks, resulting in lost revenue and damaged customer trust. Every storefront change required a full deployment cycle, slowing down marketing and merchandising teams who needed to move fast during campaigns.

Our solution

We migrated the platform to a headless commerce architecture, decoupling the storefront from backend commerce logic and introducing edge caching and auto-scaling infrastructure. We also built a merchandising toolkit that let non-technical staff update storefront content without engineering involvement, and instrumented full load-testing coverage ahead of the next major sale.

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