Retail & E-commerce

A unified POS platform running 42 restaurant locations on one system

We replaced five inherited point-of-sale systems with one cloud-connected POS covering order entry, kitchen display, and payments — built offline-first so registers never go down during service.

42

Locations unified on one platform

6x

Faster menu and price rollouts

99.95%

POS uptime, including offline mode

18%

Reduction in order errors

portal.i-tellsolutions.com

New order — Table 12

Classic Burger

$9.50

Crispy Tacos (3)

$8.00

Loaded Fries

$5.50

Garden Salad

$7.25

Chicken Wrap

$8.75

Iced Tea

$2.50

Order summary

2× Classic Burger$19.00
1× Loaded Fries$5.50
2× Iced Tea$5.00
Total$29.50
Send to kitchen
portal.i-tellsolutions.com

Kitchen display

New2
#4824m

2× Burger, 1× Fries

#4834m

2× Burger, 1× Fries

In progress2
#4804m

2× Burger, 1× Fries

#4814m

2× Burger, 1× Fries

Ready1
#4794m

2× Burger, 1× Fries

portal.i-tellsolutions.com

All locations — today

Locations online

42 / 43

Orders today

3,180

Avg. sync latency

220ms

Downtown$4,280On pace
Riverside Mall$3,910On pace
Airport Terminal 2$2,150Slow
portal.i-tellsolutions.com

Menu management

Classic BurgerIn stock
Crispy Tacos (3)Low stock
Loaded Fries86'd
Garden SaladIn stock

The challenge

The client's restaurant group had grown through acquisition, inheriting five different POS systems across its locations that didn't talk to each other. Corporate had no real-time visibility into sales, inventory, or staffing group-wide, and rolling out a menu or price change meant updating each system by hand, location by location — often taking weeks to fully roll out.

Our solution

We built a cloud-connected POS platform deployed across every location, covering order entry, kitchen display routing, and payments, all synced to a central dashboard in real time. The system runs offline-first so registers keep taking orders through internet outages and sync automatically once connectivity returns — a non-negotiable requirement for a business that can't afford downtime during a lunch rush. Menu and price changes now roll out from one dashboard to every location simultaneously.

Like what you see?

Let's talk about your project

Every engagement starts with a scoping conversation, not a sales pitch. Tell us what you're building.