Logistics & Supply Chain

An AI dispatch copilot that cut planning time by 70%

We built an AI copilot that recommends optimized routes and load assignments to dispatchers in real time, cutting daily planning time dramatically.

70%

Reduction in daily planning time

18%

Reduction in fuel and mileage costs

94%

Of AI-suggested routes accepted as-is

3.1x

Fleet capacity managed without new hires

An AI dispatch copilot that cut planning time by 70%
portal.i-tellsolutions.com

Dispatch copilot

Reassign the 3 Denver loads — driver called in sick.
Reassigned to 2 nearby drivers with capacity. Est. delay: 12 min. Fuel cost +$8.
AcceptShow alternatives
portal.i-tellsolutions.com

Route optimization

RT-1045h 40m4h 55moptimized
RT-1083h 10m3h 05moptimized
RT-1126h 20m5h 02moptimized
portal.i-tellsolutions.com

Fleet overview

Truck 08R. NguyenEn route
Truck 12A. DialloLoading
Truck 15UnassignedIdle

The challenge

Dispatchers manually planned routes and load assignments each morning using spreadsheets and institutional knowledge, a process that took hours and didn't scale as the fleet grew. Delays and inefficient routing were discovered reactively, after they had already cost time and fuel.

Our solution

We built a forecasting and optimization engine that ingests live fleet, traffic, and order data to recommend optimal routes and load assignments, presented through a conversational copilot interface dispatchers could question and override. The system continuously learns from dispatcher overrides to improve future recommendations.

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